Guam Pay-Less Markets

Job Purpose:

The Training and Development Specialist is responsible for designing, implementing, and evaluating comprehensive training and development initiatives that support organizational goals, enhance employee performance, and promote continuous learning. This role partners closely with leadership and department managers to assess skill gaps, develop effective learning solutions, and ensure employees have the knowledge, skills, and competencies required to perform their roles safely, efficiently, and in alignment with company standards and values.

Essential Duties/Responsibilities:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Conducts training needs assessments using surveys, interviews, focus groups, performance data, and direct consultation with managers and subject matter experts.
• Designs, develops, and delivers onboarding, orientation, compliance, safety, leadership, and job-specific training programs for new and existing employees.
• Implements, coordinates, and oversees the company’s apprenticeship and workforce development programs, ensuring alignment with organizational and regulatory requirements.
• Develops customized learning solutions to address individual, departmental, and organizational skill gaps and performance improvement needs.
• Creates, updates, and maintains training materials, manuals, job aids, presentations, e-learning content, and other instructional resources.
• Facilitates training sessions using a variety of instructional methods, including instructor-led training, workshops, group discussions, simulations, and multimedia formats.
• Evaluates the effectiveness of training programs through assessments, observations, surveys, and feedback, and recommends improvements as needed.
• Maintains accurate records of training activities, attendance, testing results, certifications, and retraining requirements.
• Reviews, evaluates, and supports training materials and curricula developed by internal or external instructors.
• Stays current on industry trends, best practices, and emerging technologies in training and development.
• Prepares, manages, and monitors the training budget; maintains expense documentation and prepares reports as required.

Additional Duties and Responsibilities:

• Performs other related duties as assigned by the Director of Human Resources or designee.

Education/Qualifications:

• Associate’s degree in Education, Human Resources, Training and Development, or a related field required.

• Bachelor’s degree in a related field preferred.

• Minimum of three (3) years of professional experience in training, learning and development, or a related role required.

Knowledge, Skills, and Abilities:

• Strong organizational skills with excellent attention to detail.
• Effective verbal, written, and interpersonal communication skills.
• Ability to present information clearly and confidently to diverse audiences.
• Strong collaboration skills and ability to build effective working relationships across all levels of the organization.
• Ability to manage multiple projects, priorities, and deadlines simultaneously.
• Analytical and problem-solving skills with a proactive, solution-oriented approach.
• Proficiency in a variety of training methods, instructional design principles, and adult learning techniques.
• Ability to research, evaluate, and recommend training solutions and alternatives.
• Demonstrated ability to design and implement effective training and development programs.
• High proficiency with Microsoft Office Suite and related software.
• Experience with HRIS and learning management systems (LMS) preferred.

Safety & Health Responsibilities:

Pay-Less Markets is committed to providing and maintaining a safe, secure, and healthy work environment for all employees and customers. In support of this commitment, all employees are required to:

• Comply with all local and federal safety, environmental, and occupational health regulations.
• Adhere to all company safety plans, policies, practices, and standards.
• Follow all safety rules applicable to their worksite.
• Report unsafe conditions, incidents, or accidents promptly to their supervisor.
• Participate in required and available safety training programs.

Physical Demands:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate verbally and audibly with employees and customers. The employee frequently stands; uses hands to handle, grasp, or manipulate objects; reaches with hands and arms; and may climb, balance, stoop, kneel, crouch, or crawl. The employee occasionally walks and sits. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Vision requirements include close, distance, color, peripheral, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee may occasionally be exposed to outdoor weather conditions. The noise level in the work environment is generally quiet.